What Are Banks’ And Fintechs’ Real Customer Acquisition Costs?
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What Are Banks’ And Fintechs’ Real Customer Acquisition Costs?

Customer acquisition cost getty OBSERVATIONS FROM THE FINTECH SNARK TANK Customer acquisition cost (CAC): The metric that keeps CMOs awake at night, CFOs grumbling about marketing spend, and CEOs demanding “more growth, faster!” Few metrics in the banking and fintech arena are as hard to reliably quantify as this one. Luckily, a new study from Fintel Connect, 2025 Cost Per

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Morgan Stanley Plans to Cut 2,000 Workers, Partly Due to AI
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Morgan Stanley Plans to Cut 2,000 Workers, Partly Due to AI

Morgan Stanley is preparing to reduce its 80,000-person workforce by 2,000 employees later this month, marking the bank’s first significant round of layoffs since CEO Ted Pick took over in January 2024. The workforce reduction will affect divisions across Morgan Stanley, except for its 15,000 financial advisers, per Bloomberg. The cuts are meant to keep costs down as executives face

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